How to Merge Accounts in Salesforce

Niklas SluijterZero Keyboard

At some point in time you’re bound to run into duplicate records in your CRM. While they might seem harmless, duplicate data has significant impact on business performance.

Here’s how you merge accounts and keep your data clean by removing duplicates.

Salesforce Einstein Voice: Talk About Your Business

Niklas SluijterZero Keyboard

In 1995 my 11 year old mind was blown when I could control Windows 3.11 by speaking commands into a microphone on my desk. It was one of the coolest things I had ever seen! But it was far from practical. To open a file I would have to say “File”, to open the File menu. Followed by “Open” to … Read More

How to Generate Trade Show Leads Profitably

Antti RikkinenZero Keyboard

A trade show is an excellent opportunity for meeting people, checking up on your competition – and generating sales leads for new business. But, how can you get the most bang for your buck and qualify trade show leads that are genuinely profitable? In this post, we’ll quickly explain how to capture quality trade show leads and how to follow … Read More

CRM Culture in Sales: 6 Best Practices

Antti RikkinenZero Keyboard

mobile crm usage

Chances are, your organization has a CRM system but the CRM adoption rates are low. You might even struggle with your CRM data quality, inaccurate reporting, slow decision-making and, frankly, missed business potential.Sounds familiar? Then you should be working on creating a CRM culture – onboarding your people to the benefits of CRM and making CRM a fluent, transparent part … Read More

Bringing the Best Mobile Solution to Dreamforce 2018 – Our Journey from Chicago to Dreamforce

Scott HallZero Keyboard

Dreamforce 2018 seemed to be bigger and more organized than ever before. Over 171,000+ Salesforce customers, partners, advisors, developers and enthusiasts made the annual pilgrimage to San Francisco. Long days of various speakers with break out sessions and late nights with after parties. This year we decided to take a different approach to how we would attend Dreamforce. We wanted … Read More