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Laura Pitkänen

8.8.2019

Salesforce Certification Verification & Maintenance

Staying Salesforce certified

If you are a Salesforce admin, you probably already know you’ve got to maintain your certification three times a year to make sure you are on board with the latest release of Salesforce. With all the hard work you put into getting certified in the first place, it would be a shame – and a waste of money – to let your certifications expire.

The Salesforce seasonal releases contain an immense number of new features, and honestly, no-one has time to learn them all while working full-time. If you are working with Salesforce on a daily basis though, it’s even more important to keep your knowledge on it at a high level. That’s why Salesforce has made it easy for all certified users to catch up on the most important new features and maintaining their certs. Instead of doing scheduled tests on the Webassessor, all maintenance updates are now held in Trailhead.  

How to access the Salesforce maintenance exams

It’s as simple as this:

  1. Go to https://trailhead.salesforce.com/en/credentials/verification.
  2. Type your Webassessor email in the box on the right.
    Checking certification status on Trailhead
  3. Check your inbox or other folders for new email from certification@salesforce.com.
  4. See your current credential status. If you are behind on your maintenance exams, there will be a direct link to it in the email.
  5. Click on the module link, and follow the instructions to complete your maintenance.
  6. You’re done!

The next time you check your certification status using the link provided, you’ll get an email which states that your credential status is up-to-date. You’ll need to give it one business day to get updated.

Best Practices for Maintaining your Salesforce Certifications

  • Regularly check the Certification Maintenance Schedule

Salesforce maintains a handy overview on Trailhead which will show you the upcoming release cycles, their availability and due date, as well as the modules that are available. Make sure you mark the dates from the Certification Maintenance Schedule and book enough time for yourself to study up and pass the exams before the due dates. Do check the schedule at regular intervals, as dates are subject to change.

Here's a copy of the current calendar.
Release CycleDate AvailableDue Date*Maintenance Modules Available
 Spring '20 15 April 2020 April 2021 Administrator
 B2C Commerce Developer
 CPQ Specialist
 Einstein Analytics and Discovery Consultant
 Marketing Cloud Email Specialist
 Summer '20 26 August 2020  August 2021  Heroku Architecture Designer
 Pardot Specialist
 Accredited B2B Commerce Administrator
 Winter '21 9 December 2020 December 2021 Marketing Cloud Administrator
 Platform App Builder
 Platform Developer I
 Designer maintenance module
 Accredited B2B Commerce Developer
  • Review your Maintenance List

From Trailhead you can also review all the available modules and their units. It’s good to regularly take a look at these, as you will know better what you are up against. All the modules are clearly described and have an estimate of the time it will take to complete. This makes it convenient for you to plan your studies for stress free certification management.

  • Familiarize yourself with the Expiration Policy

Salesforce is strict when it comes to passing exams by the deadlines. Make sure you are fully aware of their Expiration Policy and which conditions apply to you personally.

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Zero Keyboard makes data entry into Salesforce fast and easy. It lets users log calls, create leads, scan business cards, collect information, manage tasks, calendar events, and more on the go, even offline, without typing. Zero Keyboard is the perfect companion for Salesforce users. The company has offices in Helsinki and Chicago.

Zero Keyboard Ltd.
+358 50 366 6421‬
Unioninkatu 45 A 124
00170 Helsinki
Finland

Zero Keyboard Inc.
+1 617 874 0000
222 W. Merchandise Mart Plaza, Suite 1212
Chicago, IL 60654
USA

Copyright ©2019 Zero Keyboard. All rights reserved.
Terms of Service and Privacy Policy.

Zero Keyboard makes data entry into Salesforce fast and easy. It lets users log calls, create leads, scan business cards, collect information, manage tasks, calendar events, and more on the go, even offline, without typing. Zero Keyboard is the perfect companion for Salesforce users. The company has offices in Helsinki and Chicago.

Zero Keyboard Ltd.
+358 50 366 6421
Unioninkatu 45 A 124
00170 Helsinki
Finland

Zero Keyboard Inc.
+1 617 874 0000
222 W. Merchandise Mart Plaza, Suite 1212
Chicago, IL 60654
USA

Copyright ©2019 Zero Keyboard. All rights reserved. Terms of Service and Privacy Policy.
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